Pulse
pulse
SaaS product teams
Measure sentiment at meaningful moments without sending users away from the product.
200+
at-risk 1-star reviews recovered before they went public
AVAILABLE
Ask in the product, not in a later email.
Product teams lose the reason behind a score when NPS leaves the app. Pulse runs a branded survey on the page that caused the feeling, while the user is still there.
A dashboard of scores is not a roadmap input.
Without page context and a follow-up event, NPS sits in a report. Pulse turns survey-started and survey-submitted into workflows the product team can act on.
Place the survey on the moment that matters
Match the widget to your product, then trigger it on the page where friction or delight actually happens — billing, onboarding, or a new feature.
Keep the response attached to the page
Pulse records the score with the exact URL so a 4 is not an anonymous number. Export scores when you need them in your own analysis.
Route the event into product work
Use APIs, webhooks, or Zapier so a submitted survey can open a ticket, notify Slack, or start a recovery workflow without a custom NPS stack.
Fully customizable NPS widget
Control appearance, questions, timing, and placement so the survey feels native to your product.
Built for page speed
Collect feedback with almost no impact on load time, which matters on the pages you already watch closely.
Score exports with page context
Export NPS with the exact page behind each response so product reviews start from a location, not a guess.
APIs, webhooks & Zapier
Move survey events into the tools the product team already uses without building a parallel feedback system.
Sentiment at the right moment
You hear the user on the page that caused the score instead of days later in an inbox.
Roadmap evidence with a URL
Each response points at a surface you can inspect, reproduce, and fix.
Follow-up without a new stack
Survey events flow into chat, email, or your existing automation the same day they arrive.
You build a SaaS product and want NPS inside the app, not in a post-session email.
Scores today arrive without the page or session that produced them.
You need a lightweight widget plus exports, APIs, and Zapier — not another heavy survey suite.
Pulse is free, so you can start collecting on one high-stakes page this week.
Is Pulse free for product teams?
Yes. Pulse is a free in-app NPS and sentiment tool for SaaS products.
Will the widget slow the product down?
Pulse is built to stay exceptionally lightweight, with almost no impact on page-load performance.
Can we send scores into our own systems?
Yes. Use APIs, webhooks, and Zapier to move responses into the tools you already run.
What context arrives with a score?
Pulse can attach the page where the customer submitted the response, plus device and session context on open-text feedback.
Start with Pulse
Pulse for SaaS product teams | Marmeto
Measure sentiment at meaningful moments without sending users away from the product. Learn how Pulse works for SaaS product teams, what to prepare, and how to get started.
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